Terms, Privacy
& Shipping

01 Company Overview

Celebrity is a network marketing company offering high-quality products in health, wellness, beauty, and perfumes.

02 Membership

To become a Member, you must be at least 18 years old and complete the official registration process. Membership is subject to approval and compliance with company policies.

03 Integrity & Conduct

Members must uphold the values of integrity, respect, teamwork, and professionalism. Misrepresentation of the company or its products is strictly prohibited.

04 Sales & Earnings

Commissions and bonuses are based on verified product sales according to the official Compensation Plan. Income is not guaranteed and depends on individual effort.

05 Products & Returns

Products may be returned within 7 days if unopened and unused, with proof of purchase.

06 Intellectual Property

All company logos, images, and materials belong to Celebrity International and may not be copied or distributed without written permission.

07 Independent Contractor Status

Members are independent distributors, not employees or agents of Celebrity International.

08 Privacy

We protect your personal data in accordance with the Protection of Personal Information Act (POPIA) and use it only for business purposes.

09 Amendments

Celebrity International may update these Terms & Conditions from time to time. Continued participation signifies acceptance of the latest version.

10 Governing Law

These Terms are governed by the laws of the Republic of South Africa.

01 Information We Collect

We may collect the following personal information when you interact with us:

• Full name, contact number, and email address
• Physical or delivery address
• Identification number
• Payment or banking details (for purchases or commission payments)
• Business and sales performance data

02 How We Use Your Information

We collect and process your personal information to:

• Register you as a member and customer
• Process product orders, payments, and deliveries
• Manage commissions and bonuses
• Communicate important updates, promotions, and training opportunities
• Comply with legal, tax, and regulatory requirements
• Improve our services, products, and customer experience

03 Sharing of Information

We do not sell or rent your personal information. Your data may only be shared with:

• Authorised employees or agents of Celebrity International for operational purposes
• Third-party service providers who help with deliveries, payments, or marketing (under confidentiality agreements)
• Legal authorities if required by law

04 Data Protection and Security

We use appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. Your data is stored securely and accessed only by authorised personnel.

05 Cookies and Website Tracking

Our website may use cookies to enhance your browsing experience, remember your preferences, and analyse website traffic. You can disable cookies in your browser settings, though some features may not function properly.

06 Your Rights

Under the POPIA, you have the right to:

• Access and request a copy of your personal information
• Correct or update inaccurate information
• Withdraw consent for marketing communication
• Request deletion of your personal information

07 Marketing and Communication

By registering or purchasing from Celebrity, you consent to receive updates, promotions, and product information. You may unsubscribe from marketing emails or messages at any time.

08 Retention of Information

We retain your personal information only as long as necessary to fulfil the purposes for which it was collected or as required by law.

09 Changes to This Policy

Celebrity reserves the right to update or amend this Privacy Policy at any time. Updates will be posted on our website, and the "Effective Date" will be revised accordingly.

01 Order Processing

• Orders are processed once full payment has been received and confirmed.
• Processing time is typically 1–3 business days, excluding weekends and public holidays.
• During high-demand or promotional periods, order processing may take slightly longer, but we will keep you informed of any delays.

02 Shipping Options and Delivery Times

We offer nationwide delivery through trusted courier partners. Typical delivery times are:

• Major cities and towns: 2–5 business days
• Outlying or rural areas: 5–7 business days

Delivery times may vary depending on your location and courier availability.

03 Shipping Fees

Shipping fees are calculated at checkout and depend on your delivery location and order size/weight.

04 Order Tracking

Once your order has been dispatched, you will receive a tracking number via email or SMS. You can use this tracking number to follow your order's delivery status through our courier partner's website.

05 Delivery Policy

• Deliveries are made to the address provided during checkout.
• Please ensure that your delivery information (name, phone number, and address) is accurate to avoid delays or lost parcels.
• If no one is available to receive the parcel, the courier may attempt re-delivery or contact you directly to arrange collection.
• Celebrity is not responsible for delays caused by incorrect addresses or courier issues beyond our control.

06 Damaged or Missing Orders

If your order arrives damaged, incomplete, or missing items, please contact us within 48 hours of delivery with your order number and supporting photos. We will investigate the issue and arrange a replacement or refund where applicable.

07 International Shipping

Currently, Celebrity ships within South Africa only and uses a Stockist program in other countries. For future international delivery options, please stay updated through our official website and social media channels.

08 Changes to This Policy

Celebrity reserves the right to modify or update this Shipping Policy at any time. Any updates will be posted on our website with the revised "Effective Date."